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Shareholders’ Agreements in Ontario: A Complete Guide for Business Owners

Dec 3, 2024
15 min read

Starting a business with another person often begins with trust and a shared vision.


The owners may agree informally about their ownership percentages, responsibilities, financial contributions, and plans for the company.


While everyone is aligned, putting a formal shareholders’ agreement in place may not appear urgent.


Problems usually arise when circumstances change.


One shareholder may stop contributing to the business. Another may want to leave.



The shareholders may disagree about salaries, dividends, hiring, additional investments, or the future direction of the company. A shareholder may become disabled, pass away, experience financial difficulties, or attempt to transfer shares to someone the remaining owners do not want involved in the business.


A properly drafted shareholders’ agreement establishes the rules for dealing with these situations before they become disputes.


For Ontario corporations with more than one shareholder, a shareholders’ agreement is one of the most important documents the owners can put in place.


What Is a Shareholders’ Agreement?


A shareholders’ agreement is a contract among some or all of the shareholders of a corporation. The corporation itself is also commonly made a party to the agreement.


It can establish rules concerning:

  • ownership and share transfers;

  • management and decision-making;

  • shareholder responsibilities;

  • salaries, dividends, and other compensation;

  • additional investments and financing;

  • admission of new shareholders;

  • voluntary and involuntary shareholder departures;

  • death, disability, bankruptcy, or loss of a required licence;

  • valuation of shares;

  • protection of minority shareholders;

  • deadlock resolution;

  • confidentiality and intellectual property;

  • non-solicitation obligations;

  • sale of the company; and

  • dispute resolution.


A shareholders’ agreement does not replace the corporation’s articles, bylaws, resolutions, securities register, or other corporate records. These documents work together and should be reviewed for consistency.


Shareholders establishing or updating their ownership arrangements can learn more about Delta Law’s corporate law services for Ontario businesses.


Does Every Ontario Corporation Need a Shareholders’ Agreement?


A shareholders’ agreement is not legally required for every Ontario corporation.


However, it is generally recommended when a corporation has more than one shareholder.


The agreement becomes particularly important where:

  • two shareholders each own 50 percent of the company;

  • several friends or family members own the business together;

  • some shareholders work in the business while others are passive investors;

  • shareholders contributed different amounts of money, property, intellectual property, or labour;

  • shareholders receive different salaries or compensation;

  • the business depends heavily on one shareholder’s qualifications, relationships, or expertise;

  • the owners expect to add investors;

  • the company has significant assets, employees, contracts, or debt;

  • a shareholder’s departure could disrupt the business; or

  • the owners expect to sell the company in the future.


Even when shareholders are family members or close friends, the agreement remains important. Personal trust does not answer legal and financial questions about voting, compensation, share ownership, buyouts, or what happens when someone can no longer participate.


In many cases, a clear agreement helps preserve the relationship by reducing uncertainty and preventing different expectations from developing.


What Happens If There Is No Shareholders’ Agreement?


Without a shareholders’ agreement, the corporation and its owners must rely primarily on:

  • the corporation’s articles;

  • its bylaws and resolutions;

  • Ontario’s Business Corporations Act;

  • common-law and equitable principles; and

  • whatever other contracts or written communications exist between the parties.


These sources rarely provide a complete or practical solution to the shareholders’ specific problem.


Without an agreement:

  • there may be no mechanism requiring a departing shareholder to sell;

  • the remaining shareholders may have no clear right to purchase the shares;

  • there may be no agreed method for valuing the business;

  • shareholders may disagree about salaries and dividends;

  • there may be no consequence when an active shareholder stops working;

  • a 50/50 disagreement may prevent important decisions;

  • a deceased shareholder’s estate may continue to own the shares;

  • there may be no agreed process for funding a buyout;

  • shareholders may dispute who owns the company’s intellectual property;

  • there may be no procedure for resolving disputes privately; and

  • a court proceeding may become the only remaining option.


Ontario’s Business Corporations Act provides remedies in certain circumstances, including the oppression remedy. However, court proceedings can be expensive, disruptive, and uncertain. A shareholders’ agreement is intended to reduce the need for litigation by establishing a contractual process in advance.


Shareholders, Directors, Officers, and Employees Are Different Roles


A business owner may simultaneously be a shareholder, director, officer, and employee. However, each position is legally distinct.


Shareholder


A shareholder owns shares of the corporation. Share ownership does not automatically entitle the person to employment, a salary, a management position, or direct involvement in daily operations.


Director


Directors manage or supervise the management of the corporation’s business and affairs, subject to any valid unanimous shareholders’ agreement. Directors also owe legal duties to the corporation.


Officer


An officer holds a corporate position such as president, secretary, treasurer, chief executive officer, or chief operating officer. The directors generally appoint officers and determine their authority.


Employee


An employee performs work for the corporation under an employment relationship. Employment rights and obligations should generally be addressed in a separate employment agreement.


This distinction becomes critical when the shareholders want to remove someone who is not performing their role.


A person may potentially be removed as an officer, director, or employee while continuing to own shares. Terminating a shareholder’s employment does not automatically cancel the shareholder’s ownership interest.


A shareholders’ agreement should connect these roles carefully and explain whether losing one position triggers consequences for the others.


Shareholders’ Agreement or Unanimous Shareholders’ Agreement?


The terms are often used interchangeably, but they are not necessarily the same.


A standard shareholders’ agreement is a contract dealing with the rights and obligations of shareholders.


A unanimous shareholders’ agreement, commonly called a USA, is a specific type of agreement recognized under Ontario’s Business Corporations Act. It is entered into by all shareholders and may restrict some or all of the directors’ powers to manage or supervise the corporation.


Where director powers are transferred to shareholders under a USA, the shareholders may also assume corresponding directors’ duties and liabilities to the extent of the transferred powers. A USA should therefore not be used casually.


The agreement should be drafted according to the corporation’s actual governance needs rather than simply being labelled “unanimous.”


1. Confirm Share Ownership


The agreement should accurately identify:

  • each shareholder;

  • the number and class of shares owned;

  • the percentage of voting control;

  • the amount each shareholder invested;

  • whether any shares remain to be issued;

  • whether shares are subject to vesting or repurchase rights; and

  • whether anyone has an option or right to acquire shares.


The corporation’s securities register, share certificates, articles, resolutions, and tax records should be consistent with the agreement.


An agreement cannot correct inaccurate corporate records by itself. If the parties believe they each own 25 percent of the company but the corporate records show something different, the discrepancy should be resolved before the agreement is finalized.


2. Record Each Shareholder’s Initial Contribution


Shareholders may contribute different forms of value to a business, including:

  • cash;

  • equipment;

  • inventory;

  • intellectual property;

  • existing contracts;

  • industry relationships;

  • a business opportunity;

  • personal guarantees;

  • technical expertise; or

  • time spent developing the company.


The agreement should distinguish between:

  • money invested in exchange for shares;

  • shareholder loans that must be repaid;

  • property transferred to the corporation;

  • reimbursable expenses;

  • services provided as part of employment; and

  • contributions that do not create additional ownership.


Without this distinction, one shareholder may believe an advance was a repayable loan while the others believe it was an equity investment.


3. Define Shareholder Roles and Responsibilities


Where shareholders actively work in the business, the agreement should describe their expected responsibilities.


These may include:

  • sales and business development;

  • operations;

  • finance and bookkeeping;

  • product development;

  • staffing;

  • regulatory compliance;

  • customer relationships;

  • supplier management;

  • technology;

  • marketing; and

  • strategic planning.


The agreement should also explain:

  • whether each shareholder must work full-time;

  • whether minimum time commitments apply;

  • whether outside businesses are permitted;

  • who sets performance expectations;

  • how roles can be changed;

  • who reports to whom;

  • whether responsibilities belong in separate employment agreements; and

  • what happens if a shareholder does not perform the agreed role.


Simply stating that each shareholder will “contribute equally” is usually inadequate.


The shareholders may have very different ideas about what an equal contribution means.


4. Address Underperformance by a Shareholder


One of the most common problems in privately owned businesses arises when a shareholder is not pulling their weight.


The other shareholders may want to reduce that person’s ownership percentage or remove them from the company. Unless the shareholders’ agreement provides an enforceable mechanism, this may not be possible.


The agreement can establish a process involving:

  1. written notice of the performance concern;

  2. identification of the shareholder’s unmet responsibilities;

  3. a reasonable opportunity to improve;

  4. a performance plan with measurable expectations;

  5. review of the shareholder’s progress;

  6. removal from an operational or employment role where appropriate; and

  7. a potential share-purchase process if the agreed conditions are satisfied.


The agreement should distinguish between losing a salary and losing shares.


A shareholder who stops working may no longer be entitled to employment compensation, but that does not automatically eliminate their ownership.


Any compulsory buyout provision must be drafted carefully. The triggering event, valuation method, payment terms, and procedural protections should be sufficiently clear.


5. Establish Decision-Making Rules


The agreement should explain how important decisions will be approved.

Routine operational decisions may be delegated to particular officers or managers.


More significant matters may require board approval, shareholder approval, or a higher voting threshold.


Reserved matters may include:

  • issuing additional shares;

  • admitting a new shareholder;

  • borrowing above an agreed amount;

  • providing a corporate guarantee;

  • purchasing or selling significant assets;

  • entering a major contract;

  • changing the nature of the business;

  • approving an annual budget;

  • hiring or terminating senior personnel;

  • changing shareholder compensation;

  • declaring dividends;

  • entering a related-party transaction;

  • commencing or settling significant litigation;

  • purchasing another business;

  • selling the company;

  • amending the articles or bylaws; or

  • dissolving the corporation.


The agreement should not require unanimous approval for every operational decision. Doing so can make the business unmanageable.


Instead, unanimity or enhanced approval thresholds should generally be reserved for decisions that fundamentally affect ownership, control, financial exposure, or the future of the company.


6. Plan for 50/50 Deadlocks


A corporation owned equally by two shareholders faces a particular risk. If the owners disagree, neither may have enough voting power to move forward.


A deadlock can affect:

  • budgets;

  • hiring;

  • major purchases;

  • business strategy;

  • compensation;

  • dividends;

  • borrowing;

  • contracts;

  • expansion;

  • litigation; and

  • a potential sale of the company.


The agreement should include a staged deadlock process. This may involve:

  1. a meeting between the shareholders;

  2. a written summary of the disagreement;

  3. negotiation in good faith;

  4. mediation;

  5. referral of a technical or financial issue to an expert;

  6. arbitration; or

  7. a buyout or sale mechanism if the deadlock cannot be resolved.


A shotgun provision is sometimes used as a final solution, but it may create an unfair result where one shareholder has substantially greater financial resources. It should not be inserted into every agreement automatically.


7. Address Salaries, Bonuses, and Dividends


Shareholders commonly disagree about how money should be taken from the company.


The agreement should distinguish between:

  • salary paid for work performed;

  • bonuses;

  • expense reimbursement;

  • repayment of shareholder loans;

  • management fees;

  • dividends paid by reason of share ownership; and

  • proceeds from a sale of shares.


Shareholders with equal ownership do not necessarily have to receive equal salaries.


If one shareholder works full-time and another is a passive investor, their employment compensation may be different.


The agreement should establish a process for approving:

  • shareholder salaries;

  • bonuses;

  • benefits;

  • expense policies;

  • management fees;

  • related-party payments; and

  • dividend recommendations or policies.


A shareholders’ agreement should not require the corporation to declare dividends when doing so would be contrary to corporate law or the corporation’s financial interests.


8. Determine How Additional Funding Will Be Raised


Businesses often require more capital than originally expected.


The agreement should address:

  • whether shareholders are required to contribute additional funds;

  • whether contributions will be made as equity or loans;

  • whether contributions must be proportional to ownership;

  • what happens if one shareholder cannot contribute;

  • whether another shareholder may fund the shortfall;

  • whether ownership can be diluted;

  • interest and repayment terms for shareholder loans;

  • whether external financing must be pursued first; and

  • who must personally guarantee corporate debt.


A shareholder should not unexpectedly lose ownership because another shareholder contributed additional funds unless the agreement clearly permits dilution and establishes the process.


9. Restrict Transfers of Shares


The remaining owners should have control over who may become a shareholder.


A transfer restriction may prevent a shareholder from selling, assigning, gifting, pledging, or otherwise transferring shares without following the agreement.


The agreement may include:

  • a general prohibition on unauthorized transfers;

  • permitted transfers to a holding company or family trust;

  • a right of first refusal;

  • a right of first offer;

  • board or shareholder approval requirements;

  • conditions applicable to a transferee;

  • an obligation for the new owner to sign the agreement; and

  • restrictions on pledging shares as security.


Permitted transfers should not allow a shareholder to avoid the agreement indirectly.


For example, transferring shares to a holding company should not make it possible to sell control of the holding company to an unknown third party.


10. Include a Right of First Refusal


A right of first refusal generally requires a shareholder who receives a legitimate third-party offer to give the other shareholders or the corporation an opportunity to purchase the shares on the same terms.


The clause should explain:

  • what constitutes a bona fide offer;

  • what information must be provided;

  • who has the first right to purchase;

  • how the shares are allocated if several shareholders want them;

  • how long the purchase right remains open;

  • whether financing conditions are permitted;

  • when the third-party sale may proceed; and

  • what happens if the third-party transaction does not close.


A poorly drafted right of first refusal can delay a legitimate transaction or create opportunities to manipulate the sale process.


11. Identify Shareholder Exit Events


The agreement should address events that may require or permit a shareholder’s shares to be purchased.


Potential triggering events include:

  • voluntary retirement;

  • voluntary resignation from the business;

  • termination of employment;

  • death;

  • long-term disability;

  • bankruptcy or insolvency;

  • family-law proceedings affecting the shares;

  • an attempted unauthorized transfer;

  • fraud, theft, or serious misconduct;

  • material breach of the agreement;

  • breach of confidentiality;

  • loss of a required licence or professional registration;

  • failure to perform agreed responsibilities;

  • competition with the corporation; and

  • unresolved deadlock.


Not every event should produce the same result. A shareholder who dies or becomes disabled may be treated differently from someone who commits fraud or deliberately breaches the agreement.


The distinction between a “good leaver” and a “bad leaver” must be clearly and fairly drafted. An excessive discount may be challenged as punitive or unenforceable.


12. Establish a Share-Valuation Method


A buyout mechanism is incomplete without a valuation process.


Possible approaches include:

  • a fixed value updated annually;

  • fair market value determined by an independent valuator;

  • a formula based on revenue, earnings, or assets;

  • book value;

  • an agreed multiple of normalized earnings;

  • a price established by a third-party offer; or

  • different valuation rules for different triggering events.


The agreement should also address:

  • whether minority or marketability discounts apply;

  • treatment of shareholder loans;

  • treatment of personal guarantees;

  • normalization of shareholder compensation;

  • outstanding taxes and liabilities;

  • intellectual property and goodwill;

  • valuation costs;

  • the valuation date;

  • access to financial information;

  • appointment of the valuator; and

  • how disputes about valuation will be resolved.


A formula that appears simple when the company is new may produce an unreasonable result several years later. The shareholders should review the valuation provisions periodically.


13. Establish Payment Terms for Buyouts


Even where the value is known, the corporation or remaining shareholders may not have enough cash to pay the full amount immediately.


The agreement should address:

  • whether payment will be made in a lump sum or instalments;

  • the required down payment;

  • interest;

  • security for unpaid amounts;

  • acceleration following default;

  • set-off rights;

  • release of personal guarantees;

  • closing documents;

  • tax cooperation; and

  • when voting and dividend rights end.


Payment terms must balance the departing shareholder’s right to receive value with the company’s ability to continue operating.


Life and disability insurance may be used to help fund certain buyouts. The agreement should coordinate with the insurance policy and identify who owns the policy, pays the premiums, receives the proceeds, and must use those proceeds to purchase the shares.


14. Include Tag-Along and Drag-Along Rights


Tag-along and drag-along provisions become important when a third party wants to purchase the company.


Tag-Along Rights


A tag-along right protects minority shareholders. If a majority shareholder sells shares to a third party, the minority shareholders may be entitled to participate in the sale on the same terms.


Drag-Along Rights


A drag-along right allows the required majority of shareholders to require the remaining shareholders to participate in a sale of the company.


Without a drag-along provision, a minority shareholder may be able to prevent a transaction involving the sale of all shares.


The agreement should carefully define:

  • the approval threshold;

  • the minimum transaction requirements;

  • the terms minority shareholders must accept;

  • the representations minority shareholders must provide;

  • responsibility for transaction expenses; and

  • allocation of sale proceeds.


15. Protect Intellectual Property and Confidential Information


The corporation should own the intellectual property required to operate its business.


The agreement should address ownership and assignment of:

  • trademarks and business names;

  • websites and domain names;

  • software;

  • designs;

  • customer lists;

  • processes and systems;

  • written materials;

  • social media accounts;

  • photographs and videos;

  • inventions;

  • confidential methods; and

  • other business content.


If a shareholder created intellectual property before the corporation was established, a separate assignment or licence may be required.


The confidentiality provisions should survive a shareholder’s departure while permitting legally required disclosures to courts, regulators, tax authorities, and professional advisors.


16. Consider Non-Solicitation and Competition Restrictions


The agreement may restrict a departing shareholder from:

  • soliciting customers;

  • soliciting employees or contractors;

  • interfering with suppliers;

  • misusing confidential information; or

  • competing with the corporation for a limited period.


Restrictive covenants must be drafted carefully. Courts scrutinize restrictions that interfere with a person’s ability to earn a living or carry on business.


The agreement should protect legitimate business interests without being broader than reasonably necessary.


The appropriate restriction depends on factors such as:

  • the shareholder’s role;

  • access to confidential information;

  • relationships with customers;

  • the nature and geographic reach of the business;

  • the length of the restriction;

  • whether the shareholder sold shares or goodwill; and

  • whether the person also worked as an employee.


A generic restriction copied from another agreement may be unenforceable or unnecessarily aggressive.


17. Address Shareholder Death and Disability


Without an agreement, a deceased shareholder’s shares may remain in the estate and ultimately pass to a beneficiary.


The remaining shareholders may find themselves operating the company with the deceased shareholder’s spouse, child, estate trustee, or other beneficiary as an owner.


The agreement can provide for:

  • mandatory or optional purchase of the deceased shareholder’s shares;

  • valuation of the shares;

  • use of life insurance;

  • a deadline for completing the purchase;

  • interim voting rights;

  • treatment of outstanding shareholder loans;

  • continued benefits or payments;

  • access to information by the estate; and

  • release of personal guarantees.


Disability provisions should define what constitutes a disability, who determines it, how long it must continue, and whether the result is a temporary leave or permanent buyout.


18. Establish a Dispute Resolution Process


Not every disagreement should lead immediately to court.


A staged dispute resolution clause may require:

  1. written notice of the dispute;

  2. a meeting among the shareholders;

  3. good-faith negotiation;

  4. mediation;

  5. expert determination for accounting or valuation questions; and

  6. arbitration or court proceedings if the dispute remains unresolved.


Arbitration may provide privacy and procedural flexibility, but it is not always faster or less expensive than litigation.


The agreement should preserve access to urgent remedies where necessary, including injunctions involving confidential information, intellectual property, diverted business opportunities, or corporate funds.


Can a Shareholder Be Forced Out of an Ontario Corporation?


A shareholder generally cannot be removed from ownership simply because the other shareholders are dissatisfied.


Share ownership is an asset. Removing someone as an employee, officer, or director does not automatically cancel or transfer their shares.


A compulsory buyout may be possible where:

  • the shareholders’ agreement creates a valid purchase right;

  • the shareholder voluntarily agrees to sell;

  • the corporation exercises a lawful redemption or purchase right attached to the shares;

  • a shotgun or deadlock provision is triggered;

  • a court orders a purchase as part of a legal remedy; or

  • another legally available process applies.


This is why a shareholders’ agreement should be prepared while the owners are cooperating. Once a serious dispute begins, obtaining agreement on an exit process becomes much more difficult.


When Should a Shareholders’ Agreement Be Prepared?


The best time is before or shortly after the shares are issued and before the business has accumulated significant value.


An agreement should also be prepared or reviewed when:

  • a new shareholder joins;

  • an investor contributes funds;

  • ownership percentages change;

  • a shareholder becomes active or inactive;

  • the company hires shareholder-employees;

  • the company obtains significant financing;

  • shareholders provide personal guarantees;

  • the business acquires valuable intellectual property;

  • the company expands;

  • a shareholder’s personal circumstances change;

  • the parties begin discussing succession; or

  • the business is preparing for a future sale.


An existing agreement should be reviewed periodically. A document drafted when the business had two founders and little revenue may no longer work after the company adds shareholders, employees, debt, locations, or valuable contracts.


Why Online Templates Are Risky


A generic shareholders’ agreement may not reflect:

  • the corporation’s articles and share classes;

  • the actual ownership structure;

  • shareholder employment arrangements;

  • unequal financial contributions;

  • professional corporation restrictions;

  • tax planning;

  • the parties’ intended decision-making process;

  • available funding for a buyout;

  • the company’s valuation method;

  • industry-specific regulations;

  • existing intellectual property;

  • personal guarantees; or

  • the shareholders’ long-term plans.


Templates may also contain provisions designed for another province, country, industry, or ownership structure.


The most important provisions are not necessarily the longest ones. A poorly drafted valuation clause, exit mechanism, or voting threshold can make the agreement difficult to use when it is needed most.


Delta Law provides customized contract drafting and review services for Ontario businesses, including shareholders’ agreements, partnership agreements, employment agreements, and other foundational business contracts.


Questions to Discuss Before Drafting the Agreement


Before meeting with a corporate lawyer, shareholders should consider:

  • What percentage of the company does each person own?

  • What has each shareholder contributed?

  • Who will work in the business?

  • What responsibilities will each active shareholder have?

  • How will salaries and bonuses be approved?

  • When should dividends be considered?

  • Which decisions require enhanced or unanimous approval?

  • What happens if the company requires more money?

  • Can shareholders operate other businesses?

  • What happens if a shareholder stops working?

  • How should the shares be valued?

  • Can the purchase price be paid over time?

  • What happens if a shareholder dies or becomes disabled?

  • What happens if the shareholders reach a deadlock?

  • Can a shareholder sell to a third party?

  • Should minority shareholders be able to participate in a sale?

  • Can the majority require everyone to participate in a sale?

  • How should disputes be resolved?

  • What restrictions should apply after someone leaves?


The shareholders do not need to agree on every point before obtaining legal advice.


Identifying areas of disagreement early helps the drafting process address the issues that matter most.


Legal Support for Ontario Corporations


Delta Law assists Ontario businesses with shareholders’ agreements, unanimous shareholders’ agreements, partnership agreements, corporate structuring, shareholder buyouts, commercial contracts, and related business matters.


We prepare agreements that reflect the corporation’s ownership, the shareholders’ responsibilities, and the practical realities of operating and growing the business.

For more information about business contracts, corporate governance, and protecting your company, explore Delta Law’s Resources and Articles.


This article provides general information and does not constitute legal advice. Legal advice depends on the corporation’s documents, ownership structure, and particular circumstances.


Put a Clear Shareholders’ Agreement in Place


Whether you are starting a company with another person, adding a new shareholder, or updating an outdated agreement, Delta Law can help you establish clear rules for ownership, decision-making, shareholder responsibilities, and future exits.


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